FAQs

Q: Are there any restrictions as to who can use the site?

A: The only restriction is that you need to be over 18 years of age (21 if required by State or Country law).

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Q: How do I change my personal details / preferences?

A: First you need to sign in and click on the ‘My account’ link at the top of the website to see your existing personal information. In the 'My account' area you will find links that enable you to update all of your personal information including your email address and password.

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Q: How do I change my nickname?

A: Please email us on support@watchme.com and we'll be happy to do this for you.

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Q: How do I cancel my account?

A: There really is no need as there are no ongoing fees, charges or commitments. Your account simply remains active until the next time you want to use it. If you would like to completely remove your details from our system please email us on support@watchme.com and we will permanently delete your details. We do guarantee that your details can never be accessed by a third party so they will always be perfectly safe but it’s totally up to you.

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Watching videos

Q: How do I watch videos?

A: Watching videos on Watchme.com is easy, all you have to do is

Register for free (this should take less than a minute)

Browse the site to choose videos you want to see

Once you have selected a video you want to watch click the ‘Watch now’ button

A new page with standard media player controls will open and, after a short time, the video will start to play

Please note, some videos are free and some are premium (pay-per-minute). If you wish to watch premium videos you will need to purchase a viewing time package and these start from only £6.95.
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Q: Do I need any special software?

A: The only software you will require to watch videos is Windows Media Player which now comes as standard on virtually all windows PCs. If you don’t currently have it installed on your machine, simply go to http://www.microsoft.com/windows/windowsmedia/download/ where you can download it for free.

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Q: Can I watch videos using RealPlayer or Quicktime?

A: No, sorry, we only currently offer videos in Windows Media format.

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Q: How do I download the latest version of Windows Media Player?

A: Just go to http://www.microsoft.com/windows/windowsmedia/download/ and select the version you require then click download.

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Q: How do I know which videos are free and which are pay-per-minute?

A: If you click on the Categories tab you'll be able to browse all of our various video listings. When browsing you'll see that each listing states whether the video is free or premium. Please note this is set by the video contributor rather than Watchme.com. It's entirely up to them as to whether they want to share their videos for free or if they think that they are worth paying a few pence a minute to watch.

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Q: Can I watch videos 'full screen' on my computer?

A: Yes you can. When a video is playing, click on the 'full screen' icon in the bottom right hand corner of the Windows Media Player frame (top right for Firefox users). If you wish to return to the regular view click the icon in the bottom right of the screen.

Please bear in mind that as you increase the size of the video window the quality of the picture will diminish slightly and the image will appear more blocky and pixellated. Unfortunately, the technology involved in streaming content over the internet is still evolving and we have to compromise between picture quality and download speed. As we want everyone to be able to enjoy uninterrupted streaming videos we have to reduce the size of the video files and the amount of data we stream per second to try to ensure this. As faster internet connections become more commonplace we will be able to gradually increase the size and quality of the video files we stream without the viewer experiencing any interruptions to playback.

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Q: Can I download videos and save them on my computer?

A: At the moment we only offer streaming videos. We may offer downloadable ones in the future but have found the vast majority of our customers now have broadband and prefer the immediacy of streaming.

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Q: I can't seem to get videos to play?

A: In order to watch videos you need to be 'logged in' and, if you want to watch premium videos, have available viewing credit. If you are already a member click here to log in. If you have not signed up yet you will need to register before you can watch videos. Registering is free and should only take a minute or two, to sign up now click here

If you are still experiencing viewing problems once you have 'logged in', please consult the Members' Help section for further troubleshooting tips.

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Q: Can I watch videos on my TV?

A: The simple answer is yes, but you will probably need to invest in some additional cables and / or hardware.

If you connect to the internet via a wireless connection you may want to buy a wireless digital media player like this one from Linksys. There are others available but we thought this one looked pretty good.

http://www.dabs.com/ProductView.aspx?Quicklinx=4YV7&CategorySelectedId=11228&NavigationKey=11228&ExposedRefinement=11006&InMerch=1

Alternatively, if you're not too worried about wires, you will need to find out what type of video output your computer has. All PCs made in the last few years should have one of the following;

S-Video (most laptops have these) - if your PC has an S-Video output and your TV has the appropriate input you should be able to use a standard S-video cable to connect the two.

Composite video - some newer computers have a TV card fitted with an RCA composite connector. If you have a TV card, then you should be able to connect the computer to the TV using an RCA cable. If your TV does not have an RCA input, you can purchase a RCA adapter.

VGA - virtually all computers have a VGA output to connect to a regular PC monitor however the only televisions to feature this type of connection are High Definition TVs (HDTV).

All of these cables will be available at larger computer / electronics stores.

You can find more comprehensive installation instructions here

http://www.microsoft.com/windowsxp/using/mce/getstarted/connecttv.mspx

Please bear in mind that as you increase the size of the video window the quality of the picture will diminish slightly and the image will appear more blocky and pixellated. Unfortunately, the technology involved in streaming content over the internet is still evolving and we have to compromise between picture quality and download speed. As we want everyone to be able to enjoy uninterrupted streaming videos we have to reduce the size of the video files and the amount of data we stream per second to try to ensure this. As faster internet connections become more commonplace we will be able to gradually increase the size and quality of the video files we stream without the viewer experiencing any interruptions to playback.

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Uploading videos

Q: How do I upload videos / clips to Watchme.com?

A: Once registered, all you need to do to is click the ‘Upload videos’ tab and input some basic information about your video - title, description, running time etc. You will then need to upload a still image from the video and the video content which you will do by selecting the files from your computer's hard drive. When you are happy with your choices, click the upload button and you will see a progress bar appear which will give you an idea of how long the uploads will take.

We then have to confirm that the video doesn’t breach any of our guidelines (see the ‘Guidelines’ section below) and assuming everything’s OK your video will be live and making you money within just a few hours.

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Q: What format do the videos have to be in?

A: We can accept videos submitted in WMV, MPEG, MP4, MOV, ASF, AVI, 3GP formats. If at all possible however, we strongly recommend uploading videos in WMV format as these enjoy maximum compatibility with our automated encoding software and this keeps approval delays to a minimum.

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Q: What format do the still images have to be in?

A: We currently only accept images submitted in JPEG format.

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Q: Does everyone in the videos have to be over 18 even if there's no nudity?

A: YES! This is an adult site. It is absolutely imperative that EVERYONE in your videos was aged 18 and over at the time of filming. We cannot emphasize this point strongly enough. If you submit videos featuring participants under the age of 18 you are committing a criminal offence and we will report you to the relevant authorities. Ignorance is no excuse - if you aren't 100% sure, don't upload the videos - simple as that!

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Q: Do I need to have the permission of all the people featured in the video?

A: Yes, absolutely. It is your responsibility to ensure all participants have given their consent. We will remove any content that involves people who do not want their video / clip to be seen.

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Q: Are there limits on the length of videos?

A: Technically no. You can upload anything from a few seconds to a couple of hours. Please bear in mind however that viewers tend not to bother with clips that are too short and similarly may be put off by videos that are very long; we tend to find that the most popular videos are between 2 and 10 minutes long.

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Q: Is there a limit to the size of the file I can upload?

A: Yes, we ask that you limit the size of the video files to 150MB.

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Q: My file is too big to upload, is there anything I can do?

A: The easiest thing to do is to re-encode the video at a lower resolution which will reduce the file size. We recommend using Windows Media Encoder (because it's free more than anything else). You can download it from Microsoft here
Once you've downloaded it here's what you need to do

Open the program and select the 'Convert a file' option then click 'OK'

When prompted browse your computer to select the video file you want to reduce in size and enter it in the 'Source file' box

The destination for the 'Output file' should be set automatically but you can change it if you wish

Click 'Next'

Select 'Windows Media server (streaming)' and click 'Next'

In the 'Bit rate' dropdown section check the box beside 340 Kbps (make sure only one box is checked)

Click 'Next'

You can ignore the next page 'Display Information' and just click 'Next'

Then click 'Finish'

This time taken to encode the file will depend upon the size and format of the original but it shouldn't take too long. You'll be able to see the progress on the file in the encoder window. Please note this process ties up almost 100% of your computer's processor power so you won't really be able to work will the encoding is in process.

Once the file is encoded you should (hopefully) notice that the ouput file is significantly smaller than the original and quality shouldn't have been reduced too noticeably. You can then upload the file to Watchme in the usual way.
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Q: I can't upload large files, is it possible to send in videos on disc?

A: Sorry, not at present.

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Q: What types of videos make the most money?

A: There are no hard and fast rules but here are a few things to bear in mind

Movies featuring couples tend to do better than solo/masturbation videos

Some niches are much more popular than others. Videos featuring popular niches like MILFs, Anal, Facials etc can do very well

Guys generally seem to think the World wants to watch them knock one out - we would beg to differ

A good description can make the difference between a hugely popular video and one that might go unnoticed. Take a look at the two examples below of videos with really well written descriptions. If someone clicks on those they're going to want to take a look. If, on the other hand it says "me fucking" for both the title and the description they're likely to just walk on by

HOT night on the sofa

Squirting cum and sucking cock, awesome! HQ vid
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Q: Do I have to upload a still image or can one be captured automatically?

A: We strongly recommend you do upload a still image if you can as a good picture can act as a great advert for your video. If you don't have a still or don't know how to create on you can just upload the video file and our software will create a still image for you. The only problem with this is, because the process is totally automated, you could end up with a really crap picture.

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Q: How should I choose a still from the video?

A: For obvious reasons, we recommend that you try to choose an image that will make people curious to see more. As a contributor, this is probably the best sales tool you have at your disposal so you need to select carefully. Ideally you should try to make the participant(s) look as attractive and inviting as possible. Also, try to give potential viewers an indication of what to expect; if for example your video was filmed in an interesting location such as outdoors, you would probably want the image to reflect that.

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Q: Will I make more from a 5 minute clip or an hour long video?

A: It is impossible to say for certain, but you should bear in mind that our viewers tend to watch 2-10 minutes of each video and that the majority of our videos are between 2 and 15 minutes long. We would probably recommend you aim to keep your videos below 15 minutes in length to maximise your returns.

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Q: Is there any limit to the number of videos I can upload?

A: Absolutely not, the more the merrier.

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Q: Can I upload videos and clips that I have downloaded from the web or ripped from DVDs?

A: No you can’t. Watchme.com is all about original content, the copyright of which is owned by you, the contributor. Any content that is found to be breaching copyright will be removed and any associated earnings will be deducted from the contributor’s account.

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Q: How do I create a profile and why should I bother?

A: It's easy to create your Watchme profile and well worth the effort. When you upload your first video you'll be prompted to create your profile alternatively you can click the link within the 'My Account' section to set one up at any time.

Watchme members can browse the site by videos but also by profiles so, if you have a great profile, users might just check out your videos. Your profile is an opportunity to tell the potential viewers what you're all about and why they should watch your videos. In addition, if someone watches one of your videos and they like it, there's a good chance they'll click on your profile picture to find out more and see what other videos you have available. If you don't set up a profile this space will be filled with a 'Featured Profile' and this could cost you valuable clicks and views.

If you need any help with setting up your profile please feel free to email us on support@watchme.com and we'll be happy to help.

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Q: How do I maximise my earnings on Watchme.com?
A: We recommend that you

Upload videos regularly - our Latest Videos section is one of the most-trafficked areas of the site so videos do tend to attract more views when they feature in this section. If viewers watch your latest video and like it they're more likely to click through to your profile and watch your other videos so regular updates are always beneficial.

Link to your profile & videos - we provide you with unique tracking links (you'll see a banner promoting this feature on the Member's homepage when you log in). Post these links on your own website, on your Facebook or MySpace page, in forums or anywhere else you can think of to drive additional visitors to your videos. Not only will they hopefully watch your videos but you'll also receive 30% of any money they spend directly into your Watchme account for the lifetime of their membership. This can be an easy way to make extra cash for very little work. Once your links are posted they can carry on making you money indefinitely.

Upload free teaser clips - whether you send your own traffic to your profile or just want to attract the attention of our existing members, you'll find that many people want to 'try before they buy' so it's always worth adding at least one free teaser so people can get an idea of what your videos are going to be like. We suggest you don't give too much away though or they'll have less incentive to watch your pay-per-minute clips. Ideally, free videos should be less than 2 minutes long and provide a tantalising taste of what your premium videos have to offer. To set the status of a clip to 'free' you just need to check the appropriate option on the first page of the upload/edit video process.

Allow us to mention your videos in our newsletter - this is currently sent to approx 50,000 people per week and is a great way to get exposure for your videos. We can't guarantee inclusion but each week we mention a few of our favourite recent uploads so if you've chosen to opt-out of this you'll miss out on this extra traffic. Often videos mentioned in our newsletter will go into our Top 10 and from there will gain extra views as the Top 10 is also a high-trafficked area.

Communicate with viewers as much as possible - try to reply to emails from viewers as soon as you can as these guys can become your biggest fans.

Write entries in your Watchme blog - you can use your blogs to tell people about new videos you've added to the site or share any other erotic thoughts or stories. The latest blogs feature on our homepage so can be a good way to introduce viewers to your videos.

Post in our forum, you can find it here.This forum is fairly new and we're trying to build it up so please add some posts and naughty pictures and link them to your videos.

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Q: Can I still promote Watchme.com and make money even if I don't upload my own videos?
A: Certainly, just sign up for our affiliate program here

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Q: I'm a webmaster. Can I upload and promote my own content and make money?
A: Yes, absolutely. The only thing we would mention is that, as we try hard to avoid stolen content being uploaded, we often reject content if we think it's not amateur or where we have concerns about copyright, so we may inadvertently reject your uploads. It might be worth getting in touch in advance to confirm that your content is legitimately owned and we can then advise the best way to market it on the site.

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Emails

Q: What emails do you send out and do I have to receive them?

A: We send the following emails

Registration - we send you an email when you register confirming your account details.

Weekly newsletter - we send a weekly newsletter which you can choose to opt-in to when you register. If you opt-out of the newsletter on registration you will never receive it. If you opt-in, but decide later you would rather not receive it all you need to do is click on the 'Unsubscribe' link at the bottom of the email and you'll never receive it again. You can also login to your account, click on the 'My Account' link then click on 'Preferences'. Here you will see you have the option to unsubscribe.

Payment confirmations - when you purchase viewing time you'll receive a confirmation email from our payment processing company.

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Q: Can I send emails to video uploaders and other members?

A: Yes you can although this feature is only available to members who have purchased a viewing package.

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Payment

Q: How much does it cost to watch premium (pay-per-minute) videos?

A: As little as 5 pence per minute depending upon which viewing package you purchase.

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Q: How do I pay?

A: We accept payment by

Credit/Debit card - we accept Visa, Visa Delta, Mastercard, Maestro, Electron & Switch and transactions are processed securely by one of our payment processors, either CommerceGate.com or SurfandPay.com.

SMS/Text message - we accept payment by SMS which will be billed securely and discreetly to your mobile phone account.

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Q: How will the charge appear on my credit card / bank statement?

A: Credit/Debit card transactions will appear discreetly on your statement as ‘CG Billing' or 'SurfandPay.com'. Mobile phone transactions will be listed simply as 'Purchases'.

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Q: I don't have a credit/debit card - can I pay by cheque?

A: Not at present but this is something we are looking into.

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Q: What happens when my credit balance runs out?

A: When your balance runs out you will be prompted to buy more time. Buying additional time is easy - you simply choose your viewing package, input your credit card details (for your security we do not store these details) or pay by SMS and that's it. You should be back on-line in a minute or two.

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Q: Does it get cheaper the more minutes I buy at once?

A: Yes, the per-minute cost decreases the more time you buy.

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Q: Does my credit expire if not used by a certain date?

A: No. Your credit balance never expires – you get what you pay for. You can use your viewing time straight away or at any time in the future - it is entirely up to you.

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Q: Are there any monthly or recurring charges?

A: No. There are no membership charges for Watchme.com subscribers. You simply pay for the viewing time you wish to use - and that’s it. You can choose to purchase as much or as little time as you like, when you like – your membership will always be free.

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Q: Will you ever charge my card without my permission?

A: No. We do not have access to your credit card details. You will only be charged when you place an order and physically input your credit card details.

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Q: Can I check when and how much I have been charged?

A: Absolutely. Just go to the ‘My account’ page and click on the ‘Billing history’ link. This will take you to a page which lists all the payments you have ever made. You will also have the option to clear the list or disable this functionality altogether if you are concerned about someone else seeing it.

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Q: I'm a contributor - can I exchange my earnings for viewing time?

A: Yes you can. Just go to the ‘My account’ page and click on the 'Convert earnings to discounted viewing time' link towards the bottom of the page. You'll be able to exchange your earnings for viewing minutes at the discounted rate of 5p per minute.

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Getting paid

Q: How much will I earn?

A: Please click here to see an explanation of how earnings are allocated

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Q: How do I get paid?

A: The majority of Watchme.com's contributors have their earnings paid into an online payment account (we stipulate that earnings must exceed £15 as otherwise it’s just not worth the charges we incur for each transfer). You can also be paid by cheque or, for larger balances, by electronic transfer.

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Q: How do I know how much I am earning?

A: You can monitor your earnings in real time from the ‘My Account’ section. Just click on the ‘My Account’ tab and then on ’View detailed earnings’. From here you will be able to run comprehensive reports of exactly how your content is performing, how many members you've referred and how much revenue has been generated.

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Q: When do I get paid?

A: Our statistics work in real time so you can get an up-to-the-minute snapshot of your revenue at any time. You can withdraw your earnings any time you like as soon as the balance exceeds £15 (unfortunately, it is not practical to do transfers for less than £15 due to the level of charges we incur for each).

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Q: Do you deduct tax from my earnings?

A: No. We don’t make any deductions from your earnings. The numbers you see on the screen are the amounts we will pay you.

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Q: Do I have to declare my earnings?

A: That is entirely up to you. We will not inform any third party of your earnings.

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Security

Q: How safe are my credit card details?

A: Very safe. We use third-party payment processing companies to process all transactions 100% securely. Your details are protected by 128 bit encryption and cannot be intercepted or read by any third party.

"How can you tell?"

When you input your card details you will notice that the website address in your browser begins with the letters 'https' which confirms that you are using a secure server. You will also notice a small padlock icon in the corner of the browser window (if you are using Internet Explorer).

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Privacy

Q: How safe are my personal details?

A: Very safe. We store all member details in an encrypted format to ensure that they cannot be 'hacked' or accessed in any way by any unauthorised person.

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Q: Will you send me loads of unwanted emails?

A: Absolutely not. When you register with Watchme.com you will be given the option of whether or not you wish to receive our weekly newsletter. If you choose not to, you won't receive any further emails from us (except to confirm payments).

Thereafter you will be able to change your email preferences at any time by going to the 'My account' section and clicking the 'Edit preferences' button. In the preferences section you will be able to choose which emails, if any, you wish to receive from us.

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Q: Will you pass on my details to anyone else?

A: Absolutely not. We will never share your personal details with anyone else. We hate spam as much as you do and would never do anything to encourage it. With us, what you see is what you get, nothing more.

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Q: Can anyone else access my account to see what I have been watching or how much I have spent?

A: No, as long as you keep your login details to yourself of course. Even if you forget to logout and leave your details on screen our system will automatically log you out after 60 minutes.

If you want to be 100% certain that nobody could ever peer over your shoulder and see this information, follow these simple steps

Go to the 'My account' section

Click the 'Edit preferences' button

In the 'History' section check the tickboxes beside 'Don't store my viewing history' and 'Don't store my billing history'

Then click the 'Save changes' button at the bottom of the page

If you do this, we won't even bother to store this data for your account, so there is no way anyone else could ever become aware of it.

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Q: What information do you hold on me?

A: We keep a record of your email address, chosen password and Nickname.

For additional information see our Privacy Policy

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Guidelines

Q: Is there any content which I can't submit to Watchme.com?

A: Our submission guidelines are as follows

General

We will NOT accept videos and clips

Featuring anyone under the age of 18. If we are in any doubt we will reject your uploads

Featuring animals

Featuring incest or implied incest

That feature branding, advertising, or web addresses visible during playback. Our members pay to watch hot content, not adverts!

Featuring non-consensual sex including due to drunkenness, unconsciousness or bondage

Featuring squirting, pissing or other bodily fluids including blood

Featuring fisting

Featuring asphyxiation

Featuring school outfits

That are too short or of too poor quality to be of interest

That have been split into multiple small parts

Copyright

We take copyright theft very seriously and will only display videos uploaded by the copyright holders ie the people who filmed the videos. We will reject any uploads where we suspect the uploader is not the copyright holder. It is illegal to upload content you have downloaded from other websites or P2P networks - if you do so you will not get paid and may be liable to legal action by the actual copyright holder(s) as well as claims for compensation and these can be considerable.

Permission

You must have the permission of all the people featured in your video to upload it for display on Watchme.com. We will not display videos against the will of any of the participants and, where complaints are received, videos will be removed immediately pending investigation. We're not interested in the "I'm uploading this video to get my own back on my ex because she cheated on me..." type uploads. The aim of the site is to let people share their videos, have fun and make some money; it is not designed to cause embarrassment or humiliation to anyone!

Professional 'Amateur' Content

We will generally reject any clips that look like they have been professionally made. If you are a webmaster or producer with amateur content you feel our users would want to watch, please email us on support@watchme.com and we'll be happy to take a look.

Acceptable text

We will also not accept certain text in titles, video descriptions, tags etc

We will reject uploads where the text features the words lolita, young girl, young boy, schoolgirl, schoolboy etc. Anything that suggests the participants might be underage will be grounds for immediate rejection.

If you use the word 'teen' it must be either preceeded by the word 'legal' or followed by the term '18+'

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Last updated: 10/02/2009

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FAQs